For campsite chains, holiday parks and large campsites
Holiday Huddle puts guests who stay the same week in a private group before they arrive: families with families, couples with couples. Under your brand, from your booking e-mail, with nothing to install.
Source: FNHPA press kit 2026
The problem
Most guests spend the first half of their holiday as strangers. Breaking the ice is hard, even more so between Dutch, Belgian, German and French families on the same field. Your animation team does what it can, but it only meets guests once they've arrived.
How it works
You add one signed link per arrival week to the pre-arrival e-mail you already send. Only your guests can join.
Name, dates, family or couple, kids' age ranges, languages and a few interests. Login is a magic link, no password.
Families with families, couples and friends together, solo travellers apart. Chat, photos, and meet-ups like an aperitif or a bike ride.
They know who's coming, the kids have playmates from the first evening, and your welcome drink is full.
White-label
Each chain gets its own instance: own product name, colours, font, list of sites and database. Guests open it from your e-mails or inside your own app. Try a few looks:
Example brands are fictional. Setting up a new brand takes about a day.
Privacy and safety
You stay the controller; WIT is your processor under a data processing agreement.
The invite link is signed per site and week. Rotate it and every old link stops working.
Parents enter age ranges. Families, couples and solo travellers have separate groups.
Every photo is re-saved without hidden location data and is only visible inside its group.
Guests report a message; your staff hide it or remove the guest. Nobody else reads along.
Chats, photos and stays are deleted automatically. Guests can delete their account any time.
Servers and backups in the EU, a separate database per customer, no advertising, no data sold.
Pricing
Prices per unit (a pitch, mobile home or cottage) per year, excluding VAT. You only pay once the pilot has shown results.
Pilot season 2027
A live demo in your colours; together we choose 2 to 5 campsites or parks.
Success figures and the price per unit after the pilot, agreed upfront.
Your guests use it; we support your teams.
Who joined, who met, what guests said. You decide on the roll-out.
FAQ
Guest apps help guests during their stay: activities, the site map, ordering. Holiday Huddle connects guests with each other before they arrive. It opens from your e-mails or inside your app, so it complements what you have.
For a pilot, no: you paste one link per arrival week into your pre-arrival e-mail. Linking it to your booking system comes later, if you want it.
Every message has a report button. Your staff see reported messages in a dashboard and can hide them or remove the guest from the groups of that stay.
Dutch, French, English and German, chosen automatically from the guest's phone. Guests can switch at any time.
Yes. A stay joins the group of every week it overlaps, so midweek and weekend guests are in the same group as everyone staying that week. In a park with hundreds of cottages, groups fill quickly.
Tell us about your campsites or parks and when your season starts. We'll show you a demo in your own colours.